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To ensure a clear and smooth cooperation process, please review the following terms before engaging our procurement agency services. These guidelines outline key responsibilities, cost structures, and service arrangements to help you understand how we work and what you can expect throughout the procurement process.

Article 1 — Advance Payment Clause

To ensure we can allocate resources promptly after you confirmModel 1 (On-Site Procurement) , you are required to pay a deposit ofUSD 800within3 working daysafter providing your confirmed travel itinerary to China.

Payment Methods:Telegraphic transfer (TT) or credit card.
Deduction:The deposit will be fully deducted from the commission of your first order.
Refund Policy:If no order is ultimately generated, the deposit is non-refundable.

Article 2 — Procurement Scale and Payment Terms

1. Procurement Scale Requirements

When engaging our services under Model 1, the minimum procurement value for each batch shall not be less than USD 10,000. This threshold is designed to ensure that each project maintains a viable operational scale, allowing us to provide efficient, professional, and fully managed sourcing and project support. By meeting this minimum, clients can benefit from optimized coordination, streamlined processes, and enhanced oversight throughout the procurement and execution phases.

2. Payment Terms

To ensure smooth project execution and safeguard the interests of both parties, different payment arrangements will apply based on the order value and procurement model:For orders with a value of USD 10,000 or above , payment may be settled viaTelegraphic Transfer (TT)or anIrrevocable Letter of Credit at sight (LC) , subject to mutual agreement. These options provide flexibility for clients in different regions while ensuring financial security.

For orders valued below USD 10,000(applicable to Model 2, Model 3, and small-value orders under Model 1), astaged payment structurewill be adopted to support the proper initiation, production, and delivery of the project:Production Deposit:A payment of70%of the total order value is required after order confirmation and before production begins.Balance Payment:The remaining30%must be paid before the goods are shipped.

All additional costs arising from the chosen payment method—including but not limited to bank charges and currency conversion fees—shall be borne by you.

Sourcing & Project Service Fees

Our commission is designed to be fair and transparent, adjusted according to the value of each batch of goods. For smaller orders, rates are higher to cover the full scope of sourcing services, while larger projects benefit from reduced percentages due to scale efficiencies.
Orders over USD 20,000: 8% commission
Orders over USD 50,000: 6% commission
Orders over USD 150,000: 4% commission
Large-scale engineering projects or complete equipment sets: 2% commission
For on-site procurement (Model 1), the minimum commission for any single accompanying service is USD 1,000.

This flexible structure ensures professional, dedicated service while providing cost transparency.Contact us for a customized quote based on your project needs.

SERVICE FEES & RESPONSIBILITIES

When using our services, we clearly define fees and responsibilities to ensure a smooth procurement process.
Travel Expenses:For Model 1 (On-Site Procurement), all transportation, accommodation, and personal expenses incurred during your visit to China are your responsibility. We provide accompanying procurement support for up to 10 working days.
Commission Coverage:Our commission includes full support services such as order tracking, quality inspection, consolidation/warehouse coordination, and loading supervision. It doesnotinclude inland transportation, international shipping, insurance, or customs clearance at the destination port (except under Model 3 DDP terms).
Documentation:All relevant commercial documents will be provided once full payment has been settled.
Customs Responsibilities:Model 1 and Model 2:Customs clearance at the destination port is the buyer’s responsibility.Model 3 (Platform Purchase):If DDP is selected, we or our partners handle destination port customs clearance and duty payments, with your necessary cooperation. If non-DDP is selected, customs clearance at the destination port remains your responsibility.

General Terms and Service Notes

We define responsibilities at every stage to ensure professional execution throughout the project. Our comprehensive support helps you avoid common cross-border procurement challenges and ensures smooth project progression. All cooperation is based on protecting the interests of both parties, aiming to provide clients with anefficient, reliable, and fully controllable service experience .

Contact Us: Room 15, Tower C2-B, Greenland Central Plaza, Xingfu Sub-district, Huaiyin District, Jinan City, Shandong Province, China; sales@smarthuayi.com; +86 158 0541 1830

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